Business-focused services to help you get more from your Apple devices, every step of the way.
Five stages. Start wherever you are today.
A full evaluation of your IT environment, so you're ready to succeed with Apple.
End-to-end support from Apple Business setup to Mobile Device Management.
Devices enrolled into your customer's MDM before they ship.
How it works →End-user and IT admin training to master the Apple ecosystem.
An IT support helpdesk to keep your teams and fleet running smoothly.
Certified Apple repair coverage for longer.
Try a MacBook for 60 days. Not the right fit? We'll take it back.
Turn your existing fleet into credit on new Apple devices.
CORE gives you a secure Apple foundation. CORE+ adds Jamf and Intune, fleet enrolment and hands-on support for more complex environments.
| Contact us for pricing →What's included | CORE Your secure Apple foundation | CORE+ Everything in CORE, plus advanced capabilities |
|---|---|---|
| 01 DeploymentGet up and running with confidence. | ||
| Apple Readiness Assessment | ✓ | ✓ |
| Apple Business (Setup, Blueprints + Pilot) | ✓ | ✓ |
| Apple Business Device Enrolment | ✓ | ✓ |
| Retrospective Device Enrolment | – | ✓ |
| Jamf and Intune (Security Configuration + Pilot) | – | ✓ |
| 02 Training & SupportHelping your teams work smarter with Apple. | ||
| End User & IT Admin Training | ✓ | ✓ |
| IT Support Helpdesk | ✓ | ✓ |
| Onsite Technical Support | – | ✓ |
| macOS Migration Assistance | – | ✓ |
| 03 LifecycleFrom purchase to refresh, we've got you covered. | ||
| Mac Buy & Try | ✓ | ✓ |
| Trade-In Program | ✓ | ✓ |
| Extended Warranty | ✓ | ✓ |
We enrol Mac, iPhone, iPad and Apple TV into your customer's Apple Business and MDM, then ship them ready to deploy.
Zero-Touch isn't available through the Apple Reseller Program. Manual enrolment gets your customer as close as possible to the same result.
Through the Apple Reseller Program, CORE offers Manual Device Enrolment only.
Active and verified.
Linked in Apple Business and nominated.
A restricted enrolment account, never admin.
Mac (Apple silicon/T2), iPhone, iPad, Apple TV (Ethernet).
Not used stock. Report any issues within 3 business days.
Users can leave management in the first 30 days.
Stay with the customer. Contact us about end-to-end deployment.
Fees may apply once opened. Release returns within 1 day.
CORE Services
CORE Services is a range of business-focused services designed to support your Apple devices across readiness, deployment, training, support and lifecycle.
Not necessarily. CORE Services can support different stages of your Apple journey, depending on your business environment and requirements.
Every business is different. If you're unsure where to start, express your interest and our team can help identify the services that may be relevant to your needs. You don't need to know exactly what you need; tell us what you're trying to achieve and we'll guide the conversation.
Yes. Select CORE+ when you express your interest if you'd like to discuss more advanced requirements such as Jamf or Intune configuration, retrospective enrolment, onsite support or macOS migration.
Our services are priced based on the scope and requirements of your business. Get in touch with our team and we will put together a proposal tailored to your needs.
A member of the CORE team will review your requirements and get in touch to understand your needs and discuss the relevant options.
Manual Device Enrolment
Zero-Touch (Automated Device Enrolment) isn't available through the Apple Reseller Program. Manual Device Enrolment lets you offer your customers a managed, ready-to-deploy experience that is as close as possible to Zero-Touch.
Mac (with Apple silicon or an Apple T2 Security Chip), iPhone, iPad and Ethernet-capable Apple TV.
Need help enrolling your customer's existing fleet? Ask us about Retrospective Enrolment in our CORE+ package.
Access to a dedicated Managed Apple Account with device enrolment permissions, ideally a temporary Device Enrolment Manager or restricted custom role, plus the name of the MDM server the devices should be assigned to. CORE only uses this access to perform the enrolment.
For the first 30 days, yes. Apple allows end users to select "Leave Remote Management" during this provisional period, and no MDM settings can prevent this. After 30 days, management can only be removed by the organisation.
Yes. Devices are unsealed, powered on, enrolled and then carefully repackaged. Enrolment is recorded on camera to document handling. Opened packaging for enrolment does not mean the devices are used or refurbished.
Manual Device Enrolment covers provisioning into Apple Business and assignment to the customer's MDM server. If your customer needs assistance with MDM security configurations and app deployment, contact us to discuss an end-to-end deployment solution for your customer.
Enrolment runs in scheduled weekly sessions, typically on Wednesdays and Fridays, and orders are held until enrolment is confirmed. Speak to your Account Manager early so we can validate access and plan your customer's lead time.
Tell us what you're looking to achieve. No need to know which service.
